Our Commitment
As the leading developer of intelligent document management and delivery solutions, the Esker on Demand production centers allow you to benefit from the latest in mail, fax, and email technology – without the investment in hardware and maintenance. You can rely on a strategically-placed worldwide network of production centers to complete your correspondence with the flexibility and performance you deserve.
There is no more need to worry about printing, sorting, folding, stamping, mailing, faxing or supporting mass email. Let us deliver your documents with FlyDoc, so you can devote time and resources to your core business.
Compliance
We understand that businesses today must develop cost-effective ways to comply with Sarbanes-Oxley and other legislative acts. While compliance laws are technology-neutral, businesses must find solutions that support the basic requirements of compliance and improve information management. FlyDoc offers tremendous value to customers looking for confidentiality and accessibility of their data. More on legal and compliance issues.
Production Centers
Mail
Fully automated from concept to delivery
Each center routes tens of thousands of documents on a daily basis using a completely automated process. The elimination of manual labor and human error allows us to keep costs low, guarantee reliability, and decrease delivery time.
Our expertise in mailroom services guarantees your documents are processed using the latest industry technology from our partners: Hewlett Packard, Pitney Bowes, Bell & Howell and others. Whether your documents are financial records, inventory reports or marketing brochures you will receive exceptional service and your documents will be handled with utmost care.
Fax
15 years of experience in the fax server market
FlyDoc
provides robust fax services based on proven Esker fax technology. As a leader in fax server technology for well over a decade, we guarantee your faxes are sent and received in the shortest time possible.
- Worldwide network of telephone lines dedicated entirely to fax reception
- A system of intelligent line allocation and routing ensures no contractual delays
- Intelligent and robust management of failed transmissions (multiple retries in case of busy signal)
- Real-time tracking of all fax transmissions with detailed reports
- Archival of sent and received faxes for 60 days
Email
Our highly-calibrated email servers were designed for mass marketing and reliable delivery of campaigns including a few hundred to several million messages.
- Consistent results regardless of job size
- Real-time tracking of your email messages
- Detailed reports for analysis of your email campaigns
Robust Infrastructure
The Esker on Demand production centers were designed for dependable and confidential data processing. We guarantee that your documents and messages will be handled in a secure, confidential and traceable manner. Our production centers located in North America, Europe, and Australia are monitored 24/7 to offer worldwide service and continuous availability.
Security
Solid architecture ensures the security of your documents:
- Data transfer by secure protocol (SSL) identical to those used for banking transactions
- Production centers hosted in North America, Europe and Australia
- 24/7 Surveillance ensures operational continuity
- Secure server bay
- Temperature controlled for humidity and pressure
- Electric infrastructure with back-up generators
- Fire prevention measures
Monitoring
Each of our server platforms use high availability cluster technology offering internal redundancies to counter any possible hardware failure. The platforms in North America and Europe are capable of backing up one another guaranteeing that your documents are transmitted on time.
Scalability
The FlyDoc platform currently processes well over 1 million transmissions each month.
To prepare for growth, we selected technology that is scalable so that we can increase processing capacity without impacting current production. Our scalable architecture enables us to meet contractual commitments on all delivery requirements.
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